Shopping Extras

We bake in an environment that handles Gluten, Milk, Eggs, Soya, Sesame, Nuts , Alcohol and Sulphites, and we use products that are produced in factories that handle Peanuts. Whilst we have rigid cross-contamination prevention procedures, products may contain traces and we cannot guarantee that any of our products are free from the above.

--- Cookies

All of our cookies contain WHEAT. Other allergens then differ depending on the flavour you order, such as those containing nuts.

--- Brownies - Cakes - Cupcakes

Orders can be collected from our Studio in Otford. Alternatively, we hand-deliver brownies, cakes and cupcakes or send by courier to selected postcodes in Kent and London* area. Simply choose an available date during checkout. For more details on delivery zones and charges, see our Delivery and Collection for more details.

*Please contact us for detailed postcodes charges.

---- Cookies

Cookies are baked to order and freshly shipped UK-wide for a flat fee using Royal Mail postage.

--- Brownies - Cakes - Cupcakes

Our Brownies, Cakes, and Cupcakes can stay fresh for up to 5 days when stored in a cool, dark, and dry place, away from direct sunlight or in the fridge. If refrigerated, allow the cake to sit at room temperature for 30 minutes before serving.

--- Cakes

Please note that the 2 tiers or more cakes contain internal supports such as cocktail sticks and dowels which will need to be removed prior to serving.

--- Cookies

Our NY Cookies stay fresh for around five days, but for the tastiest experience, we suggest enjoying them within three days. They're best enjoyed at room temperature, or for an extra yummy treat, pop them in the microwave for 10-15 seconds before digging in!  Enjoy!

If you need to cancel or amend an online order you must contact us with a written cancellation notice, which you can send by email to us hello@thepinkkitchen.co.uk before 5 pm on the day the order was placed. Your cancellation notice must quote your name, address, the name or a description of the products ordered and your order reference number. Unfortunately, after this time it will not be possible to cancel an order.