Deposits are non-refundable and non-transferable under any circumstances due to any loss of business arising from turning away other bookings on that date.

• Full payments made less than four weeks in advance of the delivery date are non-refundable.
• Full payments made more than four weeks in advance of the delivery date are subject to a cancellation fee if cancelled more than four weeks in advance of the delivery date.
• We cannot refund the cost of any orders cancelled with less than four week’s notice.
• Orders paid in full and cancelled with more than four weeks' notice will receive a partial refund of 50% of the total amount paid. In the very unlikely event that we have to cancel your order for any reason, we will give you as much notice as possible, discuss the matter with you, and try to agree on a suitable alternative.

If you do not wish to accept our suggested alternative, we will refund you the full amount.